Last updated: Sep 4, 2025

Victoria AI LLC (“Victoria AI,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform and related services (collectively, the “Platform”).

This Policy applies globally but includes additional rights and disclosures required under specific privacy regulations, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

1. Information We Collect

We collect the following categories of information:

1.1 Authentication & Onboarding

• Sign up/sign in events, including authentication method used.
• Onboarding step completions for funnel analysis.
• Email verification tracking.

1.2 System Usage

• System activation and deactivation events.
• System usage events.
• System error events.

1.3 Payment & Billing Events

• Payment method setup (initiated and completed).
• System purchases (initiated and completed, including amounts).
• Token credit purchases and auto-recharge configurations.

1.4 User Engagement & Navigation

• Page views and navigation events.
• Error events for debugging and product improvement.
• Feature usage patterns and engagement depth.

1.5 Product Analytics

• Conversion funnel definitions for onboarding and feature adoption.
• User properties for segmentation and cohort analysis.
• Categorized event data for product performance insights.

2. Analytics & Tracking

We use Amplitude to understand how users interact with the Platform.

• Consent First: Analytics tracking is enabled only if you consent during signup.
• Opt-In/Opt-Out: You can toggle analytics on or off at any time in your account settings.
• If disabled: Amplitude will not be initialized and no analytics events will be collected.
• Anonymization & Aggregation: Where possible, we aggregate or anonymize data to reduce identification risk.

3. How We Use Your Information

We use your data to:

• Provide and improve the Platform.
• Monitor system performance and troubleshoot errors.
• Analyze usage trends and improve product features.
• Process payments and manage billing.
• Ensure compliance with legal obligations.

4. Legal Basis for Processing (GDPR)

Where GDPR applies, our processing is based on one or more of the following legal grounds:

• Consent (e.g., analytics tracking).
• Contractual necessity (e.g., providing the services you signed up for).
• Legitimate interests (e.g., product improvement, fraud prevention).
• Legal obligations (e.g., tax and accounting compliance).

5. CCPA/CPRA Disclosures

If you are a California resident, you have additional rights under the CCPA/CPRA:

• Categories of Data Collected: We collect identifiers (e.g., email), commercial information (purchases, billing), internet activity (navigation events), and usage data.
• Use of Personal Data: For providing services, analytics, billing, and product improvement.
• Sharing of Data: We do not sell your personal data. We only share data with service providers under written agreements.
• Your Rights:
  • Right to know what personal data we collect and how we use it.
  • Right to request deletion of your personal data.
  • Right to correct inaccurate information.
  • Right to opt out of sale or sharing (not applicable since we do not sell data).
  • Right to non-discrimination for exercising these rights.

You may exercise these rights by contacting us at avery@versionseven.ai.

6. Data Sharing & Disclosure

We share information only in limited circumstances:

• Service Providers: With trusted providers such as Amplitude (analytics) and Stripe (payments).
• Legal Compliance: When required by law, subpoena, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

All service providers are bound by contractual obligations to safeguard data and use it only for specified purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Obtain a copy of the personal data we hold.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request erasure of your data (“right to be forgotten”).
• Restriction: Request limits on how we use your data.
• Portability: Receive your data in a portable format.
• Objection: Object to certain processing (e.g., marketing).
• Withdraw Consent: Revoke consent at any time.

You can exercise your rights by contacting us at avery@versionseven.ai.

8. Data Retention

We retain personal data as long as necessary to:

• Provide the Platform.
• Comply with legal and tax obligations.
• Resolve disputes.
• Enforce agreements.

Analytics data may be retained in aggregated or anonymized form for longer periods.

9. Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or misuse.

10. International Transfers

If you access the Platform outside the United States, your data may be transferred and processed in the U.S. or other countries with different data protection standards. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) for cross-border transfers.

11. Children’s Privacy

The Platform is not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us to request deletion.

12. Updates to this Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notice.

13. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

Victoria AI LLC
Email: avery@versionseven.ai

If you are located in the EU/EEA, you may also lodge a complaint with your local Data Protection Authority. If you are a California resident, you may contact the California Attorney General’s office.