Online Terms of Service

Victoria AI: Victoria and Pulse

Last updated: September 30, 2026

These Terms of Service (these "Terms") are a binding agreement between Victoria AI LLC, a Florida limited liability company ("Victoria AI," "we," "us") and the entity or person accepting them ("Customer," "you"). By clicking "I agree," creating an account, or using the Services, you accept these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind it, and "Customer" means that organization.

These Terms have three parts. Part I applies to all Services. Part II applies only to Victoria. Part III applies only to Pulse. If a product part conflicts with Part I, the product part controls for that product. In these Terms, "Victoria AI" refers to the company Victoria AI LLC, and "Victoria" refers to the product described in Part II.

The Acceptable Use Policy ("AUP," versionseven.ai/legal/aup), Data Processing Addendum ("DPA," versionseven.ai/legal/dpa), and Privacy Policy (versionseven.ai/legal/privacy) are incorporated into these Terms by reference.

PART I: TERMS APPLICABLE TO ALL SERVICES

1. Eligibility; Business Use Only

The Services are offered solely for business use by business customers. You represent that (a) you are at least 18 years old, (b) you are using the Services on behalf of a business and for business purposes, not for personal, family, or household purposes, and (c) you and your business are not located in, or ordinarily resident in, any jurisdiction subject to comprehensive U.S. sanctions. In particular, you and your Users are not located in, ordinarily resident in, or acting for anyone in China (including Hong Kong and Macau), Cuba, Iran, North Korea, Russia, or Venezuela, and neither you nor any User is a "covered person" under the U.S. Department of Justice rule at 28 C.F.R. Part 202.

2. Definitions

"Services" means Victoria, Pulse, and any related software, APIs, dashboards, and documentation we make available to you.
"Victoria" means our outbound sales execution platform, including the Lead database, sequence management, sending orchestration, reply handling, AI-assisted response features, and its API and MCP server.
"Pulse" means our company intelligence platform, including company records, attributes, signals, enrichments, contact resolution at export, related delivery mechanisms, and its API and MCP server.
"Customer Data" means data you or your Users submit to the Services, including leads (whether uploaded by you, added through the API or a Connected Assistant, or added from the Lead database), accounts, contact lists, campaign content, message copy, CRM data, and files you upload.
"Pulse Records" means the company-level records, attributes, signals, classifications, AI enrichments, and other data made available through Pulse, excluding Customer Data and Enriched Contact Data.
"Enriched Contact Data" means individual contact-level data (such as names, titles, email addresses, phone numbers, and profile URLs) retrieved through the Services from a third-party data enrichment provider, whether a provider we engage on our own provider account or a Connected Provider Account.
"Connected Provider Account" means an account or API credential with a third-party data enrichment provider that you own and connect to the Services, where the Services offer it, so that contact data is retrieved on your credentials.
"Engagement Data" means data generated by your use of Victoria reflecting outreach activity and outcomes (such as sends, replies, sentiment, meetings, and conversion events), including Engagement Data synced into Pulse.
"Connected Account" means a third-party account (such as a LinkedIn account or email mailbox) that you connect to the Services for sending or receiving messages.
"AI Output" means content generated by artificial intelligence features of the Services, including drafted or sent messages, replies, classifications, summaries, and enrichments.
"Credits" means the consumable units used to meter certain Service features. In Victoria, Credits are purchased in packs or granted with a subscription and are consumed by AI features and metered actions; 1 Credit equals 1,000 tokens in the app's usage meter. In Pulse, Credits means the allowances included in your plan (such as tracked companies, export rows, and one-time reveals).
"Connected Assistant" means a third-party AI assistant or agent (for example Claude, ChatGPT, Claude Code, or any MCP-compatible host) that you connect to your workspace through the API using an API key, or through our MCP server using an OAuth grant, so that it can act in the Services on your behalf.
"Users" means individuals you authorize to use the Services under your account.

3. Accounts

You are responsible for your Users, for maintaining the confidentiality of credentials (including API keys and OAuth grants you create for Connected Assistants and integrations), and for all activity under your account. You will notify us promptly at security@versionseven.ai of any suspected unauthorized use. Account information you provide must be accurate and kept current.

4. Subscriptions, Credits, and Billing

4.1 Fees. You will pay the fees for your selected plan and any Credits you purchase. Except as stated in these Terms, fees are non-refundable.

4.2 Auto-renewal. Subscriptions renew automatically for successive terms equal to your billing period unless you cancel before the current period ends. Cancellation takes effect at the end of the then-current billing period. We do not provide refunds or prorated credit for partial periods.

4.3 Credits. Credits are consumed as described in your plan, including for AI features, Lead database searches and verified emails, and other metered platform actions. Consumed Credits are non-refundable. In Victoria: Credits you purchase do not expire while your subscription is active; Credits granted with a subscription roll over for one billing cycle, and your balance of granted Credits is capped at twice your monthly grant, so granted Credits above the cap do not accrue; and setup milestone bonus Credits, which we may grant once per organization as you complete setup steps, are a promotional grant and not a purchase. Granted Credits, including milestone bonus Credits, are revoked when the subscription is canceled. In Pulse: plan allowances reset each billing period and do not carry over. All unused Credits are forfeited when your subscription terminates. Credits have no cash value, are not transferable, and cannot be exchanged for a refund.

4.4 Price changes. We may change fees effective upon your next renewal with at least 30 days' notice.

4.5 Payment; taxes. You authorize us and our payment processor to charge your payment method. Fees are exclusive of taxes; you are responsible for all applicable taxes other than taxes on our income. Late amounts may accrue interest at the lesser of 1.5% per month or the maximum lawful rate.

4.6 Trials, free tiers, and beta features. We offer a 30-day free trial of Victoria and a free tier of Pulse. Trial and free-tier access is provided for evaluation purposes, may be limited in features, duration, or usage, and may be modified or discontinued at any time. The Victoria trial requires a valid payment method on file, and nothing is charged when you sign up. During the trial, features and usage are limited as published at signup (currently 1 LinkedIn seat, 1 mailbox, 250 leads, a one-time grant of Credits, and a cap on the number of verified emails retrieved from the Lead database). The trial ends early, and paid billing begins, when your usage reaches the limits published at signup (currently 200 sends or 20 AI Appointment Setter conversations); at that point your subscription starts at the then-current rate for your plan and the first monthly fee is charged to your payment method. Otherwise, at the end of the 30 days your trial converts to a paid subscription at the then-current rate and the first monthly fee is charged, but only if you have connected at least one sending account; if you have not, your subscription is canceled at the end of the trial and nothing is charged. You may cancel at any time during the trial, in which case nothing is charged. We may delete Customer Data in trial or free-tier accounts that remain inactive for 90 days after the trial ends or the account goes dormant, on reasonable notice. Features identified as beta, preview, or early access are provided "AS IS," may change or be withdrawn at any time, and are excluded from any service commitments. All other provisions of these Terms apply in full to trial, free-tier, and beta use.

5. Customer Data

5.1 Your ownership. As between the parties, you own all Customer Data. We claim no ownership of your leads, accounts, lists, content, or CRM data.

5.2 Our license. You grant us a non-exclusive, worldwide license to host, process, transmit, and display Customer Data solely (a) to provide, secure, and support the Services, (b) as directed by you through Service features, and (c) as required by law.

5.3 No sale or sharing. We do not sell Customer Data, and we do not share, rent, or disclose Customer Data to third parties for their own use, except to subprocessors acting on our behalf under the DPA or as required by law.

5.4 De-identified data. Notwithstanding Section 5.3, we may create and use data that is de-identified and aggregated such that it does not identify you, your Users, or any identifiable individual or customer organization, in order to develop, improve, and operate the Services (including improving Pulse signal models and benchmarks). We will not attempt to re-identify de-identified data and will not disclose it in a form attributable to you.

5.5 Responsibility. You are responsible for the accuracy and lawfulness of Customer Data and for having all rights and consents necessary for us to process it as described.

6. Third-Party Data; Enriched Contact Data

6.1 Sourced contact data (Victoria). Victoria includes access to Enriched Contact Data sourced from a third-party data enrichment provider that we engage on our own provider account (identified at versionseven.ai/legal/subprocessors), through the Lead database, where you search for contacts and add leads with verified work emails to your campaigns. Each search or add is a request we send to the provider at your instruction, and each is metered in Credits as described in your plan. Our agreement with the provider imposes conditions on how its data may be used, and those conditions flow down to you: you will use Enriched Contact Data only as permitted by Section 6.2 and the AUP, and we may notify you of additional provider conditions, which will apply to data retrieved after the notice. We do not license the provider's database to you; you receive only the results delivered to your workspace. We may change the provider we engage as a subprocessor change under the DPA. Pulse does not source contact data on our provider account; contact resolution in Pulse runs through your Connected Provider Account under Section 6.5.

6.2 Your obligations. With respect to Enriched Contact Data, you will: (a) use it only for your own internal, lawful business-to-business prospecting or recruitment purposes, in accordance with Section 6.1 and, where it was retrieved through a Connected Provider Account, your agreement with that provider, and not sell, share, license, sublicense, distribute, market, commercialize, resell, redistribute, publish, or make it available to any third party, or contribute it to any third-party dataset; (b) comply with all applicable privacy and data protection laws, including maintaining a lawful basis for processing, informing data subjects where required, implementing mechanisms and procedures to respond to the exercise of data subject rights, and honoring opt-outs and deletion requests; and (c) not transfer it to any party in a manner that would constitute a "covered data transaction" under the U.S. Department of Justice rule codified at 28 C.F.R. Part 202, and you represent, as in Section 1(c), that neither you nor your Users are a "covered person" or resident of a "country of concern" as defined in that rule and listed in Section 1(c).

6.3 Retention of contact data; no contact database. Enriched Contact Data resolved through a Pulse export is stored by us for up to 30 days from the date of retrieval (the exact expiry date is shown on each export) so that you may re-download it, after which we permanently delete our stored copy, including from backups and logs in the ordinary course. Leads you add to your Victoria workspace from the Lead database are part of your Customer Data, held in your workspace on your behalf as your processor under Section 5 and the DPA, and stay there until you delete them or your account closes; within 90 days after the earlier of those events we permanently delete our copy, including from backups, archives, and logs. Copies you have downloaded, exported, or synced to your own systems are yours to keep and update as an independent controller under Section 5.1. We hold contact data only inside the workspace it was delivered to. We do not build our own contact database from it, use it to train or enrich any model or dataset, or reuse one customer's results for another. Contact data is retrieved from the provider when you request it.

6.4 No warranty; provider relationship. Enriched Contact Data is provided as received from the provider, whether the provider we engage or your Connected Provider Account. We do not warrant its accuracy, currency, deliverability, or completeness. "Verified" describes the provider's verification process at the time of retrieval, not a warranty by us. Credits consumed on a result are not refunded because the result later proves inaccurate or a contact does not respond. We are not responsible for the availability, pricing, or conduct of any enrichment provider beyond our obligations under the DPA for a provider we engage, or for the credit consumption or standing of your Connected Provider Account.

6.5 Your own provider (Pulse). Contact resolution in Pulse runs through a Connected Provider Account: to resolve contacts at export, you connect your own enrichment provider account, and contact data is retrieved on your behalf using your credentials. When you do: you are the provider's direct customer, that provider is your vendor and not our subprocessor, and your use of it is governed by your agreement with that provider, including any usage, retention, attribution, and privacy obligations it imposes; the provider's own charges are drawn from your account with it, and we do not charge for contact resolution in Pulse; and we act solely as your processor for the retrieval and hold no independent rights in the data. Sections 6.2 through 6.4 apply to Enriched Contact Data retrieved through a Connected Provider Account.

6.6 Third-party contact data. Contact data in the Lead database is licensed to us by FullEnrich Corp and delivered to you under this Section 6. Company records in Pulse are our own Pulse Records under Part III, and Engagement Data is Customer Data; neither is provider data. FullEnrich has two roles: for Search results (people and company data), it acts as an independent controller of its own database; for email and phone enrichment, it acts as our sub-processor, on our instruction. Sections 1.2 and 4.1 of the DPA describe these roles and its processing, and you consent to it as our subprocessor there. In respect of that data, you are bound by the restrictions our agreement with the provider places on us, which these Terms (including Section 6.2 and Part II Section 6.3), the AUP, and the DPA set out, and by any further provider condition we notify under Section 6.1. You will not copy, reproduce, or use FullEnrich's name, logos, or trademarks in any manner. Support for the Lead database and the data delivered through it comes from us and never from the provider, and you will not contact the provider about it. Contact data is provided as-is under Section 6.4, and we give no warranty about it beyond what Section 6.4 says. We may disable the Lead database, with notice where practicable, if our agreement with the provider ends or requires it, in which case we will tell you that the provider's data is no longer available through the Services; leads already delivered into your workspace stay yours under Section 5 and this Section 6.

6.7 Agencies and partners. An agency or consultancy may use the Services, including the Lead database, from workspaces it operates to run campaigns for its own clients. Contact data delivered into a client workspace may be used only for that client's campaigns, from within the Services. The agency will not transfer, export for onward delivery, sublicense, or grant any rights in contact data to its clients or to anyone else separately from the Services, and its clients acquire no rights in the data. The agency is responsible for its clients' use of the Services and of contact data as if it were its own. Affiliates, referral partners, and resellers who market the Services under these Terms never receive contact data outside the product and may not retrieve it on anyone's behalf.

7. Our Intellectual Property

We and our licensors own the Services and all related software, models, methodologies, templates, interfaces, documentation, and Pulse Records, and all intellectual property rights in them. You receive only the limited rights expressly granted in these Terms. You will not (a) copy, modify, or create derivative works of the Services; (b) reverse engineer, decompile, or attempt to extract source code, models, or scoring logic, except to the extent this restriction is prohibited by law; (c) resell, sublicense, or provide the Services to third parties as a service bureau, except as an agency under Section 6.7; (d) access the Services to build a competing product; or (e) access the Services by automated means, or scrape or extract data from them, except through the API, the MCP server, and Connected Assistants under Sections 10.2 through 10.6, and other features we provide. If you give us feedback, we may use it without restriction or obligation.

8. AI Features and AI Output

8.1 Nature of AI Output. The Services use artificial intelligence to generate, classify, and act on content, including drafting and in some configurations sending messages to your prospects. AI Output is generated by statistical methods, may be inaccurate, incomplete, or inappropriate for your purposes, and is not reviewed by us.

8.2 Your responsibility. You are solely responsible for AI Output used or sent on your behalf, including reviewing configuration, knowledge bases, and templates that shape it, and for all consequences of messages sent to your prospects through your account or Connected Accounts. AI Output is not professional advice.

8.3 No liability for AI Output. To the maximum extent permitted by law, we are not liable for any loss, claim, or damage arising from AI Output, including responses sent to prospects, the content of those responses, or actions taken by recipients in reliance on them. Your exclusive controls are the configuration features we provide (including review modes, escalation settings, and disabling AI features).

9. Acceptable Use

Your use of the Services is subject to the AUP. We may update the AUP on notice; continued use after the effective date constitutes acceptance. Violation of the AUP is a material breach of these Terms.

10. Third-Party Platforms, Services, and Connected Assistants

10.1 Third-party platforms. The Services interoperate with third-party platforms and services we do not control, including email providers, LinkedIn, CRMs, AI assistants, and communications infrastructure. We may use third-party providers to process, route, or deliver email and LinkedIn actions, and may change those providers at any time; current subprocessors are listed at versionseven.ai/legal/subprocessors. Your use of any third-party platform is governed by that platform's terms, and we are not responsible for third-party platforms, their availability, or their actions, including suspension or restriction of your accounts. Part II Section 3 applies to Connected Accounts.

10.2 Connected Assistants. You may connect a Connected Assistant to your workspace through the API, using an API key you create in the Services, or through our MCP server, using an OAuth grant you approve. Every action a Connected Assistant takes in the Services is taken under your authorization and is your action for all purposes of these Terms, including Sections 5, 8, and 9, the AUP, and Part II Section 2. AI Output the Services generate at a Connected Assistant's request is AI Output under Section 8; content the Connected Assistant generates itself is the responsibility of you and its provider.

10.3 Keys and grants. You are responsible for the Connected Assistant's use of your API key or OAuth grant, for keeping keys and grants confidential and within your organization, for choosing what the Connected Assistant may access, and for revoking a key or grant that is no longer needed or that you suspect is compromised, using the controls we provide. Revoking access stops future actions but does not undo actions already taken.

10.4 Your vendor, not ours. The Connected Assistant and its provider are your vendor, not ours and not our subprocessor. Through your requests and the tools it invokes, the Connected Assistant receives the workspace data you choose to expose to it, and its provider's handling of that data is governed by your agreement with that provider, not by these Terms or the DPA. We are not responsible for a Connected Assistant's availability, accuracy, or conduct.

10.5 Same gates, same limits. Rate limits, usage limits, Credits, and the approval, preflight, and safety gates that apply in the Services apply equally to actions taken through a Connected Assistant, an API key, or an OAuth grant. You will not use any of them to circumvent limits, approvals, or the AUP.

10.6 Our controls. We may rate-limit, suspend, or revoke a connection, API key, or OAuth grant under Section 16.1, or where we reasonably believe it is compromised, misused, or harmful to the Services, with notice where practicable.

11. Confidentiality

Each party will protect the other's non-public information disclosed in connection with the Services with reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and contractors under confidentiality obligations, or as required by law with notice where lawful. This Section does not limit our rights under Sections 5.2 and 5.4.

12. Privacy; Data Processing

Our processing of personal data on your behalf is governed by the DPA. Our own privacy practices are described in the Privacy Policy. You are the controller (or equivalent) of Customer Data containing personal data; we process it as your processor except where the DPA states otherwise.

13. Warranties; Disclaimers

We warrant that we will provide the Services with commercially reasonable skill and care. EXCEPT AS EXPRESSLY STATED, THE SERVICES, PULSE RECORDS, ENRICHED CONTACT DATA, AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT ANY BUSINESS OUTCOME, INCLUDING DELIVERABILITY, REPLY RATES, MEETINGS, REVENUE, OR THE CONTINUED AVAILABILITY OF ANY CONNECTED ACCOUNT, CONNECTED ASSISTANT, ENRICHMENT PROVIDER, OR THIRD-PARTY PLATFORM.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND (ii) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR INDEMNIFICATION OBLIGATIONS, YOUR BREACH OF SECTIONS 6.2, 7, OR THE AUP, OR EITHER PARTY'S WILLFUL MISCONDUCT.

15. Indemnification

You will defend and indemnify us and our affiliates, officers, and personnel against claims, damages, and costs (including reasonable attorneys' fees) arising from (a) Customer Data; (b) messages sent to your prospects through your account or Connected Accounts, including AI Output you configured, approved, or allowed to be sent; (c) your violation of the AUP, applicable law (including anti-spam and privacy laws), or third-party platform terms; or (d) your breach of Section 6.2. We will promptly notify you of any claim and reasonably cooperate at your expense; you may not settle a claim imposing obligations on us without our consent.

16. Suspension; Termination

16.1 Suspension. We may suspend the Services, any Connected Account integration, or any API key, OAuth grant, or Connected Assistant connection immediately if (a) we reasonably believe your use violates the AUP or law, threatens the security or integrity of the Services or shared sending infrastructure, or exposes us to liability, or (b) your account is more than 15 days past due. We will notify you and, where practicable, give you an opportunity to cure before or promptly after suspension.

16.2 Termination. Either party may terminate these Terms for material breach not cured within 30 days of notice. You may stop using the Services and cancel at any time (effective per Section 4.2). We may terminate for AUP violations without a cure period where the violation is flagrant or repeated; no refund is owed on termination for AUP violation.

16.3 Effect. On termination: your license to the Services ends and your API keys and OAuth grants are revoked; we will make Customer Data available for export on request for 30 days, then delete it per the DPA; stored Enriched Contact Data is deleted per Section 6.3 if not already; and Sections 5.4, 6.2, 6.6, 6.7, 7, 8.3, 11, 13 through 15, 16.3, 18, and 19, and Part III Section 5 (exported Pulse Records), survive.

17. Changes to the Services and Terms

We may modify the Services, provided we do not materially reduce core functionality of your paid plan during a paid period. We may update these Terms with at least 30 days' notice for material changes; continued use after the effective date constitutes acceptance. If you object to a material change, your remedy is to cancel before it takes effect.

18. Dispute Resolution; Arbitration; Class Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES AND WAIVES CLASS ACTIONS.

18.1 Informal resolution first. Before filing any claim, the party asserting it must send a written description of the dispute to the other (for us: legal@versionseven.ai) and the parties will attempt in good faith to resolve it for 60 days. This is a condition precedent to arbitration or litigation.

18.2 Arbitration. Any dispute arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Jacksonville, Florida, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this Section.

18.3 Carve-outs. Either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property or confidential information, or breach of Section 6.2.

18.4 Class waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

18.5 Mass filings. If 25 or more demands for arbitration are filed by or with the assistance of the same or coordinated counsel raising similar claims, the parties agree the demands will be resolved in staged proceedings: 10 bellwether arbitrations will proceed first while the remainder are held in abeyance (with filing fees deferred and limitations periods tolled), followed by mandatory mediation of the remainder informed by the bellwether outcomes, before further arbitrations proceed in batches.

18.6 Severability. If the class waiver is found unenforceable as to a claim, that claim (and only that claim) must proceed in court, and the parties waive trial by jury to the extent permitted by law.

19. General

Governing law: Florida, without regard to conflicts rules; venue for any court proceeding permitted by Section 18 is the state or federal courts located in Duval County, Florida. Notices to us: legal@versionseven.ai and 7901 4th St N, STE 300, St. Petersburg, FL 33702, USA; notices to you: your account email. You may not assign these Terms without our consent, except to a successor in a merger or sale of substantially all assets; we may assign to an affiliate or successor. No waiver is effective unless in writing. If a provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect. Neither party is liable for delay or failure caused by events beyond its reasonable control. These Terms, together with the documents incorporated by reference and your plan details, are the entire agreement regarding the Services and supersede prior discussions. Customers with a separately executed services agreement with us are governed by that agreement, not these Terms, for the services it covers, and any such agreement incorporates Sections 6.2, 6.6, and 6.7 of these Terms.

PART II: VICTORIA PRODUCT TERMS

1. The Service

Victoria orchestrates outbound sales activity from accounts you connect: lead sourcing through the Lead database, sequencing, sending via email and LinkedIn, reply detection, AI-assisted follow-up, CRM features, and an API and MCP server through which you or a Connected Assistant can operate your workspace. Sending and message delivery may be processed through third-party communications infrastructure providers.

2. You Are the Sender

All outbound activity through Victoria is conducted by you, from your Connected Accounts, at your direction. You are the sender of record for every message. You are solely responsible for (a) message content, including AI Output you enable; (b) your targeting and list sources; (c) compliance with all laws applicable to your outreach, including the CAN-SPAM Act, the Telephone Consumer Protection Act where applicable, CASL, GDPR/PECR where applicable, and state laws; and (d) honoring opt-outs, unsubscribes, and suppression requests.

3. Connected Accounts and Platform Risk

3.1 Authorization. You represent that you own or are authorized to use each Connected Account and to authorize us and our infrastructure providers to access and operate it for the purposes of the Services.

3.2 Assumption of platform risk. You acknowledge that third-party platforms, including LinkedIn, prohibit or restrict automated activity under their terms of service, and that connecting an account to Victoria may violate those terms and may result in warnings, restrictions, or permanent suspension of the Connected Account. You assume all risk associated with Connected Accounts. We make no warranty regarding the continued availability, standing, or deliverability of any Connected Account, and we will have no liability for any restriction, suspension, loss of access, or loss of data or relationships associated with a Connected Account.

3.3 Safety limits are features, not warranties. Victoria enforces hard weekly sending limits per Connected Account and allows you to configure daily limits within the bounds we set. These limits are protective operational features designed to reduce, not eliminate, platform risk. The existence of limits, defaults, or recommendations is not a representation that any level of activity is safe or permitted by any platform.

3.4 Removal. You may disconnect a Connected Account at any time. We may disconnect a Connected Account if required by an infrastructure provider, a platform, or law, or under Part I Section 16.1.

4. AI Appointment Setter

Where you enable the AI Appointment Setter or other AI response features (including autonomous reply modes), messages may be generated and sent to your prospects without human review. Part I Section 8 applies in full. You control activation, review modes, escalation rules, knowledge sources, and follow-up cadence; enabling autonomous modes is your election and your responsibility.

5. Your Campaign Data

Leads, accounts, lists, sequences, message copy, and campaign results you create in Victoria are Customer Data (Part I Section 5): yours, never sold or shared, licensed to us only to operate the Service.

6. Contact Sourcing in Victoria

6.1 Lead database. Victoria includes a Lead database through which you may search for contacts by criteria such as title, industry, company, and location, and add leads with verified work emails to your campaigns. Search results and verified emails are Enriched Contact Data sourced from the provider we engage under Part I Section 6.1. Each search result returned and each verified email found is metered in Credits as described in your plan, and Credits are consumed whether or not you go on to contact the lead. Leads you add become Customer Data under Part I Section 5 and Section 5 above, and are retained under Part I Section 6.3: they stay in your workspace until you delete them or your account closes, and we delete our copy within 90 days after the earlier of those events.

6.2 Your own leads. You may also upload or import leads, including from your own Pulse exports, through the API, or through a Connected Assistant. These leads are Customer Data and are not metered as sourced leads.

6.3 Use and redistribution. You may use Enriched Contact Data from the Lead database only within your own business use of the Services: outreach and sales operations conducted from your workspace. Part I Section 6.2 applies. You will not resell, redistribute, publish, or transfer it to any third party as a list or dataset, contribute it to any third-party database or product, or use the Lead database as a source for a data product.

6.4 Accuracy. Part I Section 6.4 applies. Search results and verified emails are provided as received from the provider. "Verified" describes the provider's verification at the time of retrieval and is not a warranty by us of deliverability or of any reply, and Credits consumed on a result are not refunded because it proves inaccurate.

PART III: PULSE PRODUCT TERMS

1. The Service

Pulse provides company-level intelligence: company records, attributes, signals, classifications, and AI enrichments, with search, segmentation, export (including contact resolution at export), sync, API, and MCP server features.

2. Pulse Records Are Ours

As between the parties, Victoria AI owns all Pulse Records, including all attributes, signals, classifications, and AI enrichments, however delivered. Pulse Records are licensed, not sold.

3. License Grant

Subject to these Terms and payment of fees, we grant you a non-exclusive, non-transferable, non-sublicensable license during your subscription to access and use Pulse Records solely for your internal business purposes, including sales, marketing, and go-to-market research and execution.

4. Restrictions

You will not (a) resell, redistribute, publish, or make Pulse Records available to any third party; (b) use Pulse Records to create, contribute to, or improve any database, dataset, or product made available to third parties; (c) use Pulse Records to build or benchmark a product competitive with Pulse; (d) systematically extract Pulse Records except through export features we provide; or (e) remove or obscure proprietary notices or source attributions.

5. Exports

5.1 Export right. You may export Pulse Records through the features we provide, subject to your plan's limits.

5.2 Survival of exported records. Records you export during your subscription remain licensed to you after termination or expiration on a perpetual, internal-use-only basis, subject to the restrictions in Section 4, which survive indefinitely. Exported records are a snapshot as of export: we have no obligation to update them, and we make no warranty as to their continued accuracy after export.

5.3 Contact fields in exports. Individual contact-level fields included in an export are Enriched Contact Data retrieved at export through your Connected Provider Account under Part I Section 6.5, not Pulse Records. They are governed by Part I Section 6 (including the 30-day re-download window and your obligations under Section 6.2, which survive termination), not by Section 5.2, and become part of your Customer Data once exported.

6. Engagement Sync

Where you connect Victoria (or another system) to Pulse, Engagement Data at the user and company level is synced into your Pulse workspace to inform your segments and recommendations. Engagement Data is Customer Data: yours, not sold, not shared with other customers or third parties in identifiable form. Part I Section 5.4 (de-identified, aggregated use to improve the Services, including Pulse models) applies.

7. Nature of Pulse Data; No Warranty on Signals

Pulse distinguishes observed facts from inferences. Signals, scores, classifications, and AI enrichments are probabilistic inferences, not statements of fact, and may be incomplete, outdated, or wrong for any given company. We make no warranty that any signal, score, or recommendation is accurate or predictive of any outcome, and you are responsible for decisions made in reliance on Pulse Records.

8. Data Sourcing

Pulse Records are compiled from sources we consider reliable, including public sources, licensed providers, and our own analysis. Individual contact resolution within Pulse operates exclusively through your Connected Provider Account under Part I Section 6.5.

Questions about these Terms: legal@versionseven.ai.