Unified Inbox

Every LinkedIn and email reply, in one thread

Victoria AI SDR keeps each prospect's LinkedIn messages and emails in one conversation, tags every reply, and shows what needs you first.

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Replies · all senders

2 new
in

Priya Ramachandran

Happy to jump on a quick call next week.

@

Jamal Okafor

Can you send over the pricing one-pager?

@

Derek Monroe

Booked for Thursday. Talk then.

2

Channels in one thread: LinkedIn and email

6

Filters, from Positive replies to Whole team

24 / 72 h

Reminders for an unclaimed hand-off

25 MB

Attachment limit on email

One thread

Both channels, one conversation

A prospect who replies on LinkedIn and then by email is one thread, not two. Victoria tracks unread replies, and closed threads can be reopened.

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Priya R. · Northwind · 1 thread

  1. in

    You: LinkedIn note sent

  2. in

    Priya: Thanks for connecting. Can you send details by email?

  3. @

    You: Email follow-up with the details

  4. @

    Priya: Looks useful. Who else should join the call?

Filters

Shows what needs you first

Victoria tags each reply with its sentiment. Filters for Positive replies, Needs you, Unanswered, channel, and campaign work for your senders or the whole team.

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Inbox filters

Channel: allCampaign: Q4 outboundPositive repliesNeeds youUnansweredWhole team

  • Jamal O.

    What does it cost for a team of 20?

    Positive

  • Lena K.

    Can I speak with someone on your team?

    Positive

  • Tom B.

    We need your security review first.

    Neutral
Hand-offs

Take over, then hand back

When the AI Appointment Setter hands a conversation to you, you reply from the inbox and hand it back when you're done. An unclaimed hand-off reminds you at 24 and 72 hours.

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Hands off to a person when

Any one of these
  • Pricing, legal, contracts or security come up
  • The prospect asks for a person
  • A complaint
  • A question outside the campaign material
  • The prospect names a colleague as the right person
  • 12 replies in one conversation

In the Unified Inbox

Take overHand backUnclaimed hand-offs remind you at 24 h and 72 h.
Team

One inbox for the whole team

Every connected sender and campaign arrives here. You see your own by default; the Whole team filter shows everyone's, and any teammate can take over a thread.

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Inbox · every sender in the workspace

MineWhole team

  • Sarah · Gmail

    Q4 construction CFOs

    12 open

  • Dev · LinkedIn

    Consultants & coaches

    8 openTake over

  • Priya · Outlook

    Partnerships

    3 open

You see your own senders by default. Any teammate can take over a thread and hand it back.

Your reply

Reply yourself, attachments included

Take over any thread and write the next message from the inbox. Email replies take attachments up to 25 MB, and closed threads can be reopened.

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Jamal O. · Halyard · email

Taken over by you

Jamal

Can you send over the pricing one-pager?

Here's the one-pager. Happy to walk through it on a call if that's useful.

pricing-one-pager.pdf · 1.2 MBUp to 25 MB on email
SendHand back Closed threads can be reopened
FAQ

Questions about the inbox

Which accounts connect, how replies are sorted, and what happens when a conversation needs you.

Yes. The Unified Inbox in Victoria AI SDR keeps each prospect's LinkedIn messages and emails in one thread per person, across every connected sender and campaign in the workspace. A prospect who answers on LinkedIn and then by email is one conversation, not two, and Victoria tracks which replies are unread.

Gmail, Outlook, and your own LinkedIn seat. You sign in to Gmail or Outlook through a hosted login inside Victoria AI SDR; IMAP mailboxes are not supported yet. A teammate connects their own mailbox or LinkedIn account from an invite link.

Victoria tags each reply with its sentiment, and the filters sort the rest: Positive replies, Needs you, Unanswered, a channel, a campaign, or the whole team. Needs you shows the conversations the AI Appointment Setter handed to a person, so the pricing question and the "can I speak to someone" sit at the top.

The thread moves to Needs you and the AI stops writing in it. You take it over, reply from the Unified Inbox, and hand it back when you're done. A hand-off nobody has claimed reminds the team at 24 and 72 hours.

Yes. Every connected sender and campaign in the workspace arrives in the same Unified Inbox. You see your own campaigns and senders by default, and the Whole team filter shows everyone's. Any teammate can take over a thread, hand it back, mark a meeting booked, or close it; there is no per-thread assignment yet.

No. The AI Appointment Setter answers replies itself in autonomous mode, or emails you a brief in notify-only mode and sends nothing. Take over pauses the AI on a thread so you write the next message. There are no AI drafts in the composer, no snooze, and no labels.

Yes to both. When you reply by email from the Unified Inbox, the composer takes attachments up to 25 MB. A thread that was closed, by you or by the AI Appointment Setter, can be reopened from the conversation.
Get Started

Every reply in one thread, from day one

Connect Gmail, Outlook, or LinkedIn in the free trial, and every reply arrives in the Unified Inbox with its sentiment tagged.

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Have our team run it